The Heirloom Hotel was supposed to feel like a love letter to Laurel, Mississippi. But for some HGTV viewers, the name itself has become one of the most debated parts of Home Town: Inn This Together.
Ben and Erin Napier’s latest HGTV spinoff follows a deeply personal project: transforming Laurel’s long-vacant historic Kress building into a boutique hotel with their close friends and business partners. The project was emotional from the beginning, but after the devastating August 2025 fire that damaged the hotel before it could fully open, fans are watching the series with a very different feeling. What once looked like a charming restoration story now feels like a bittersweet look at a dream interrupted.

And now, one question keeps coming up among viewers: Was “The Heirloom” really the right name?
On Reddit, HGTV fans have been debating the hotel’s name, with some saying they like the warm, sentimental meaning behind it, while others believe the building should have been called The Kress Hotel as a direct tribute to its history. The original discussion started with one viewer admitting they thought the hotel was called “The Heritage Hotel,” before asking others what they thought of the actual name. From there, the conversation quickly turned into a larger debate about branding, history, business decisions, and the future of the project.
The name “The Heirloom” clearly fits the world Ben and Erin Napier have built through Home Town. Their brand has always leaned into memory, craftsmanship, family, preservation, and small-town storytelling. An heirloom is something passed down with care. It does not have to be expensive to be meaningful. It has value because someone loved it, protected it, and believed it was worth keeping. That idea matches the emotional tone of the show perfectly.
But not every fan is convinced.
Some viewers feel the name sounds too broad. To them, “The Heirloom” could describe almost any historic hotel in almost any town. That is where the criticism begins. The building itself already had a story. It was the old Kress building, a recognizable part of downtown Laurel’s past. For those fans, calling it The Kress Hotel would have immediately connected the new business to the building’s original identity.
That is why this debate is more interesting than a simple “like it or hate it” reaction. Fans are not only arguing about a word on a sign. They are arguing about what kind of story the hotel should tell.
Should the hotel name honor the specific building it came from? Or should it create a bigger emotional brand that could grow beyond Laurel?
One Reddit commenter suggested that “Heirloom” may have been chosen because it could work in other towns too, especially if the team ever wanted to open more hotels under the same name. Another viewer pointed to a podcast comment claiming Josh Nowell had talked about ambitions for Heirloom hotels in other cities if the Laurel location worked. That idea changes the conversation. If “The Heirloom” is meant to be more than one hotel, then the name being less specific to Laurel suddenly makes more sense.
Still, some fans believe that is exactly the problem.
Part of the appeal of Home Town is that it feels rooted in one place. Viewers do not tune in just for paint colors, wallpaper, and dramatic reveals. They tune in because Ben and Erin have made Laurel feel like a character of its own. The town’s homes, stores, streets, porches, and old buildings all carry emotional weight. So when a major downtown project receives a name that feels more like a brand than a direct historic reference, some viewers naturally push back.
The debate becomes even more emotional because of the fire.
The Heirloom Hotel was damaged by a fire on August 26, 2025, shortly after the renovation work had been completed. Reports said no one was inside and no injuries were reported, but the top floor suffered major damage, while the lower floors were affected by water damage from firefighting efforts.
That tragedy changed how fans watched the show. Some viewers in the Reddit conversation said it felt sad watching the progress on television while knowing what eventually happened to the building. Instead of simply enjoying the renovation, fans are now watching every design choice, every emotional moment, and every hopeful scene with the knowledge that the project would soon face a heartbreaking setback.
The finale of Home Town: Inn This Together, which aired on May 31, 2026, reportedly showed the emotional aftermath of the fire. The episode moved from the joy of the hotel reveal into scenes of smoke, firefighters, and the team processing what had happened. PEOPLE reported that Erin became emotional while watching the fire damage unfold, and the episode ended with the group still committed to rebuilding despite delays and complications.
That is why the name discussion has taken on a deeper meaning. “The Heirloom” is supposed to represent something preserved and passed down. But now the hotel itself has become part of a much harder story — not just restoration, but loss, patience, insurance delays, rebuilding, and community support.
Fans are also divided over more than just the name. Some viewers questioned the hotel’s layout and business plan. In the Reddit thread, people brought up the cooking school, the retail space, the signage, and whether downtown Laurel truly needed a boutique hotel of this size. One viewer questioned why the sign did not clearly say “hotel,” arguing that people driving by may not even understand what The Heirloom is. Others wondered whether a restaurant, café, or bar would have made more sense for a boutique hotel than some of the chosen spaces.
Those comments show that viewers are not just being picky. They are invested.
HGTV fans have followed Ben and Erin Napier for years because their work feels personal. When they restore homes, viewers often feel like they are watching families get a new beginning. With The Heirloom, the emotional stakes are even higher. This is not one family home. This is a major downtown building, a business dream, and a symbol of Laurel’s continued revival.
That may be why the name is getting so much attention. A hotel name is not just decoration. It tells guests what to expect before they ever walk through the door. “The Kress Hotel” would have told one kind of story — specific, historic, tied directly to the old building. “The Heirloom” tells another kind of story — emotional, nostalgic, broader, and possibly expandable.
Both sides have a point.
The fans who like the name see the heart behind it. They understand why Ben, Erin, Mallorie, Jim, and Josh would choose a word that speaks to memory, family, and legacy. The fans who dislike the name are not necessarily rejecting the project. Many simply feel that Laurel’s history deserved a name that was more direct and recognizable.
In the end, the debate may actually prove how much people care about The Heirloom Hotel.
If viewers were not emotionally attached, they would not be arguing over the sign. They would not be questioning the business plan. They would not be comparing names or worrying about the building’s future. The divided reaction shows that the hotel has already become more than another HGTV renovation. It has become a public dream — one that fans feel connected to, even when they disagree with the choices.
The Heirloom Hotel name may keep viewers divided, but the attention around it says something powerful. People are watching. People are talking. And after the fire, people are hoping the project survives.
Whether fans believe the hotel should have been called The Heirloom, The Kress, The Legacy, or something else entirely, the bigger story remains the same: Ben and Erin Napier’s most ambitious project has become one of their most emotional. And now, the name that was meant to honor the past is carrying the weight of an uncertain future.
