The surge in popularity of televised home renovation shows has captivated audiences with the allure of witnessing remarkable home transformations for inspiration. However, not all of these transformations unfold as fairy tales. A string of homeowner lawsuits, totaling about a dozen, has emerged, contending that what began as a promising televised renovation ended up resembling more of a nightmare than a dream home.
No Demo Reno Lawsuit Update
While these shows typically feature teams of contractors tasked with revamping a house, a deeper examination, as highlighted in a New York Times article, reveals a darker side obscured from viewers—a realm rife with incompetence, negligence, and substandard construction practices.
One notable case involves Joe and Mandy Smith from Texas, who are embroiled in legal action against HGTV’s “No Demo Reno,” citing allegations of fraud, misrepresentation, and poor workmanship. Their lawsuit, stemming from a 2022 home renovation, asserts the presence of code violations, along with safety and health hazards throughout the project. Notably, hosts Jenn Todryk have not been named as defendants in the lawsuit.
The couple’s grievance cataloged over 90 issues plaguing their home, ranging from electrical work executed without proper permits to an incorrectly installed gas line for the stove and a dishwasher lacking an air gap, causing contaminated water to back up into it. Additionally, they documented numerous cosmetic flaws. Initially, the Kings sought approximately $1.477 million in restitution.
However, the Nevada State Contractors Board, tasked with reviewing cases before litigation to allow contractors an opportunity to rectify issues, identified only 10 problems requiring attention, with an estimated repair cost of $94,672. It mandated the show’s contractor to address these issues.
The producers contend that the couple has obstructed their efforts to rectify the problems and asserted in a statement to The New York Times that “this is an obvious attempt by the Kings to garner attention and financial gain while the matter is still before the courts.”
Typically, homeowners appearing on TV home improvement shows are responsible for covering the renovation costs. Any complimentary perks, such as free materials, are subject to the discretion of the show’s producers.
Furthermore, homeowners are contractually bound to strict confidentiality clauses, prohibiting them from airing grievances publicly, as reported by The New York Times.
During the televised reveal of the renovated home, the Kings assert they had to shoot the conclusion multiple times to simulate enthusiasm. They immediately noticed issues with the renovation.
Additionally, homeowners who pursue legal action may face counterclaims. For instance, a couple featured on HGTV’s “Love It or List It” sued for alleged faulty workmanship in their home’s renovation, which they later settled. However, they were counter-sued by the show for libel, slander, and product disparagement. Ultimately, this case was dismissed.
In response to inquiries by The New York Times, HGTV stated their desire for homeowners featured in their series to be content. They emphasized homeowners’ involvement in the planning process and highlighted that business arrangements and contractual agreements for renovations are mutually agreed upon by homeowners and contractors. HGTV further stated, “When we learn of a business dispute, we encourage the contractors and homeowners to work together to resolve the issue.”